Air travellers are being warned not to use their Samsung Galaxy Note 7
smartphones on planes after the company recalled the devices over
complaints the batteries can catch fire.
Samsung said a week ago that it was halting sales of the Note 7 and would recall 2.5 million devices in 10 countries, including South Korea and the U.S. The company will replace them with new Note 7 phones.
Samsung was responding to dozens of complaints from customers that their phones had caught fire while charging. It said it had investigated the issue and found a problem with the batteries in a small number of Note 7 devices.
Samsung has said customers who have already bought the phone will be able to swap it for a new one and that it would take about two weeks to prepare replacement devices.
“In light of recent incidents and concerns raised by Samsung about its Galaxy Note 7 devices, the Federal Aviation Administration strongly advises passengers not to turn on or charge these devices on board aircraft and not to stow them in any checked baggage,” the FAA said late Thursday in the U.S.According to BBC,l ast week, Samsung ordered a global recall of the jumbo phones after its investigation of explosion reports found the rechargeable lithium batteries were at fault. In one case, a family in St. Petersburg, Florida, reported a Galaxy Note 7 phone left charging in their Jeep caught fire, destroying the vehicle.
Samsung said a week ago that it was halting sales of the Note 7 and would recall 2.5 million devices in 10 countries, including South Korea and the U.S. The company will replace them with new Note 7 phones.
Samsung was responding to dozens of complaints from customers that their phones had caught fire while charging. It said it had investigated the issue and found a problem with the batteries in a small number of Note 7 devices.
Samsung has said customers who have already bought the phone will be able to swap it for a new one and that it would take about two weeks to prepare replacement devices.
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